Background

I joined Mydoh in Dec 2022 as part of a design team of 7, including the Head of Design, 3 Product Designers, 2 Creative Designers, and 1 UX Writer, with Product Designers deeply embedded in cross-functional pods.

By Nov 2023, the Head of Design had departed. As the most senior designer, I stepped up to take on design operations, ensuring high-quality design outputs and pods remained unblocked.

In this article, you'll discover the operational best practices I implemented to support designers in creating consistent, quality designs.

Timeframe

Dec 2023 - Aug 2024

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The starting point

Observations & Challenges

Mydoh design team has monthly retrospectives. Challenges were surfaced through Dec 2023’s Product Design retro across product experience, (design) purpose, and process.

A synthesis of the challenge areas led to ideation of key focus areas and solutions that have been prioritized.

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What I did